Project Manager, Engineering Company, Ireland, 2016
Week2Week Serviced Apartments were engaged to find an accommodation solution for a construction project in Sunderland that was cost effective, well located and met all modern standards. Week2Week did a fantastic job presenting us with several options that met all our requirements and far exceeded the value for money we could find in any hotel locally. Furthermore, the flexibility that was afforded to us when needing to add an additional room made the organisation of staffing requirements that much easier. All personnel who used the accommodation could not speak highly enough of the quality of the apartment and the service provided. I would have absolutely no hesitation in using or recommending the services of Week2Week Serviced Apartments to anyone in either a commercial or private setting.
Global Engineering company, 2016
We have always found that Week 2 Week provide an exceptional customer service on every occasion. Taking the need of both the client and tenant into consideration to ensure that all requirements are met. From initial contact through to making a booking and checking into the apartment, Week 2 Week ensure a smooth transition from one to the other. They are always accommodating when arranging viewings ensuring that appointments are made to fit within our clients’ busy schedule and dealing with any requests, questions in a timely fashion. We find Week 2 Week to be a highly professional organisation.
I have been very pleased with the service and accommodation provided. I fully intend to use the Week2Week service for any other long term stay we have requirements for at our Company. I’ve found the team to be friendly and an absolute pleasure to arrange the accommodation with. Our guys staying in the accommodation have spoken very highly of the quality and cleanliness of the accommodation. Overall it’s been a great experience we intend to repeat where required.
Absolutely everything with the flat was fantastic. Great views and friendly staff always there to help. Would definitely book with Week2Week again and will be in contact once I head onwards to Coventry. Only thing I would mention being a negative was the parking as this caused some amount of stress at the start as I was unprepared of where I could park if the multi-story car park was full due to refurbishments. I was unaware I could park anywhere round the buildings until I confirmed this the next day. However apart from this the property was excellent and will definitely be booking with Week2Week again J.
We have booked Week2Week apartments a few times already and have always been extremely happy with their service and responsiveness. Sarah is so friendly, helpful and professional – she is always on hand to help with any request, big or small. Our guests love their apartments and I would highly recommend Week2Week and we will definitely be using them again!
We started working with Week2Week following meeting at an exhibition where we explored how we could work together. Since meeting initially we have worked on promotional items such as engraved keyrings, uniform items, printer supplies, catering supplies and cleaning products. Throughout we have all had the express aim of streamlining the supply chain and the ordering process for Week 2 Week and identifying good value and high quality product selections which would enhance the customer experience…
Thank you Sarah. I thought we should book early to avoid disappointment and we trusted you to take care of us. As usual you are so kind and we await to hear from you.
Client feedback questionnaire results 2016:
Very efficient service received and always there to help whenever required. Went out of their way to help in any way possible and would recommend them to anyone
Great experience and location, will definitely use Week2Week apartments again
Helped me really fast and were really nice when I forgot my key in apartment
So customer focused nothing was ever too much to ask for.
Staff couldn’t have been more helpful; the apartment was perfect
Absolutely loved it!